Customer Care

Contact Us

Have you checked our Frequently Asked Questions? You may find instant answers to most questions about shopping with us here. If your enquiry is related to returns/exchanges/refunds, please visit the Returns and Exchanges page.

If you have an enquiry about your in-store purchase, please contact the original place of purchase (click here for store location). If unable to contact/visit the store, please feel free to contact our Customer Care team.

Email Us

What can we help you with?
at.customercare@coach.com


Call Us

For general inquiries, shopping advice and questions about your order status, give us a ring. We’re always happy to hear from you. Monday to Friday 10am – 6pm CET
+43 1 253 2297



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We’re currently making some exciting changes to our website, and apologise for the inconvenience. Thank you for your patience and check back soon.

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